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Services

Client Feedback


If you have already had experience of our services and wish to provide feedback and/or any suggestions, please fill in the attached details below (which will be transmitted via your email).

 

Please fill out the following information and submit:

Name:

Company:

Address:

 

City:

State/Province:

Country:

ZIP/Postal Code:

Phone:

E-mail:

Project No.:

Project Name:

 

Please indicate your knowledge of us

If Yes, how did you hear of us:

Recommendation   Exhibition/conference  Newsletter 
Visit by representative  Advertisement  Internet search
Project Specification
Other (please specify)

 

How did we perform in respect of your expectations of us on this project?

Please select a score each of the performance metrics below relating to our ability to meet your expectations by selecting the appropriate number. 
From 1 = poor to 7 = Excellent

Please also select on the left side, how important the particular element is to you
(low, medium or high)

Importance to you
Low - Medium - High

Performance Metric

Our Performance
1 =Poor .. 7 =Excellent

Our understanding of your requirements and expectations
Our ability to keep you informed of progress
Our ability to respond promptly to your queries
Our ability to solve any problems effectively
Our ability to adhere to deadlines
The technical ability of our staff
The courtesy of our staff
The overall quality of our report / documentation
Our ability to help you minimise risk, improve foundation design
Our overall attitude toward health, safety and the environment

Considering your most recent experience with us, please indicate how likely you would be to recommend our services to someone else by circling the appropriate number on the scale below.



Please describe one thing we can do differently to improve the value of our service to you.

 

 
  Fugro Loadtest 2021